FAQ

What is Baroca Coffee?

Baroca Coffee is a specialty coffee brand based in Belgium, focused on carefully selected coffees with distinct origins, quality and character.
Our goal is simple: to make specialty coffee approachable, enjoyable and part of your everyday routine.

We work with selected coffee producers and trusted partners from different origins around the world.
Each coffee is chosen for its quality, traceability and flavour profile, then roasted to bring out the best expression of the bean.

Yes. We ship to several countries across Europe.
Shipping options, costs and estimated delivery times are calculated according to your destination and displayed during checkout.

We accept several secure payment methods available through our checkout.
The available options may vary depending on your country and payment provider.

Delivery times depend on the destination and shipping method selected at checkout.
Once your order has been dispatched, you will receive the relevant shipping information whenever tracking is available.

Yes.
We give preference to coffees and partners that promote responsible production, traceability and more sustainable practices throughout the coffee supply chain.
We also continuously look for ways to reduce unnecessary packaging and improve the environmental impact of our operation.

Returns and exchanges depend on the type of product and its condition.
For food products, specific hygiene and food-safety rules may apply.
If you have an issue with your order, please contact us and we will review your case individually.

You can contact us through our Contact page, by e-mail contact@barocafactory.com or through our social media channels.
We will get back to you as soon as possible.

Yes.
Depending on the coffee, you can choose between whole beans and different grind sizes suited to brewing methods such as:
Espresso • Moka • V60 • French Press
Available options are shown on each product page.

Yes.
Some of our products and tasting kits are ideal for gifting.
Gift options may vary depending on the product, so check the product page or contact us if you need help choosing.

We believe great coffee should combine quality, flavour and a story worth discovering.
Our selection brings together approachable everyday coffees and more distinctive lots, allowing you to explore different origins and flavour profiles without making specialty coffee unnecessarily complicated.